Answering questions from the article Questions number 5 and 6 only

Answering questions from the Questions number 5 and 6 only - Article Example Therefore, every worker entered the details of his or her completed order, making them responsible for their actions. Mark distributed a detailed activity sheet specifying how tasks should be structured throughout the day. In addition, he indicated and how much time each task should task. He felt that this would provide more control over the workers and improve their productivity as well as efficiency. In addition, he announced that all future calls from the customers were to be forwarded directly. Specifically, this is because he felt it was inappropriate for employees to take up this role. In turn, this would increase his control over the workers. Mark posted a goal sheet on the break room door listing each employees name and the goal mark for each day to motivate them. He would then display the number of orders completed and compare it to the pre-set goal to gauge their performance against their co-workers. He felt that this would improve their efficiency through competition and predictability of their performance. He ensured the orders were provided, on time, to improve reliability as he often arrives late. He gave new directions that he would enter the shipping data and, therefore, ordered all workers to place their completed shipping orders in the bin provided outside his office. The lack of adequate information about the workers influenced his decision. Therefore, he felt that the employee would take advantage of the situation and use the computer for â€Å"inappropriate† things. Notably, this would reduce their efficiency and company